Involves gathering information for the 1st time.
-generally collect by a specialist research company.
MORE ACCURATE
MORE UP TO DATE
RELIABLE
MORE SPECIFIC
NO-ONE ELSE HAS IT
EXPENSIVE
COULD BE MORE TIME CONSUMING
NOT VARIED DATA
Secondary research- Desk research
Is researching through secondary data, e,g newspapers, internet. Involves gathering and analysing data that has already been gathered, can be from within firm or obtained outside. It is better for general trends.
COMPETITORS CAN USE IT
CAN BE BIAS
CAN BE IRRELEVANT
CAN BE NOT UP-TO-DATE
LESS RELIABLE
CHEAPER
QUICKER
EASIER TO DO
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